GDPR Compliance

Clear policies. Written to be readable.

Legal
Privacy by design.
Control by default.
Rights that matter.
This page explains how Sparkk TV processes personal data for individuals in the EEA, UK, and Switzerland — and the rights you have under GDPR.
Last Updated:
Intro

Sparkk TV is committed to protecting personal data and complying with the EU GDPR and the UK GDPR. This notice applies to individuals located in the EEA, the United Kingdom, and Switzerland. It explains what we collect, why we collect it, where it may be processed, and how you can exercise your rights.

1. Who Controls Your Data

Sparkk TV is the “data controller” for the personal data we process. For privacy requests, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

2. What Data We Collect

The data we collect depends on how you use Sparkk TV. Account creation is optional. We may collect:

  • Account data (e.g., name, email, login details)
  • Optional profile data (e.g., date of birth, gender if provided)
  • Usage data (e.g., watchlists, interactions, pages viewed)
  • Device & log data (e.g., IP address, browser/device type)
  • Cookie data (where enabled—see Cookies & Ads Policy)

3. Why We Process Data (Lawful Bases)

Under GDPR, we process personal data only when we have a lawful basis. Common bases include:

  • Contract — to provide account features you request
  • Consent — for certain cookies and marketing (where required)
  • Legal obligation — to comply with applicable laws
  • Legitimate interests — to secure and improve the Services (balanced against your rights)

4. International Transfers

Sparkk TV is operated in the United States. If you use the Services from the EEA, UK, or Switzerland, your personal data may be transferred to and processed in the U.S., which may have different privacy laws than your country.

Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs), and we apply technical and organizational measures designed to protect your data.

5. Your GDPR Rights

If you are in the EEA, UK, or Switzerland, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your data (in certain situations)
  • Restrict processing
  • Object to processing (including direct marketing)
  • Data portability (receive a copy in a usable format)
  • Withdraw consent at any time (where processing is based on consent)
Make a request

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with a brief description of your request (for example: “GDPR Access Request” or “GDPR Deletion Request”). We may ask you to verify your identity before completing the request.

6. Data Retention

We keep personal data only as long as necessary for the purposes described in our policies, unless a longer retention period is required by law.

  • Unactivated accounts may be deleted after 60 days
  • Inactive accounts may be removed after extended inactivity (for example, around 2 years)
  • Some data may be retained for security, fraud prevention, or legal compliance

7. Our Service Providers

Sparkk TV uses trusted providers to operate and secure the Services. These providers may process limited personal data on our behalf under contracts that require confidentiality, security, and GDPR-aligned protections.

Google Analytics
USA
Purpose: Analytics (site usage + performance insights)
Brevo
France
Purpose: Email & communications (updates and messaging you request)
Cloudflare
USA
Purpose: CDN & security (performance, caching, and protection)
Cloudinary
USA
Purpose: Image delivery (media hosting + optimization)
Helpspace
Germany
Purpose: Help desk & support communications

This list may change as we evolve the Services. Updates will be posted on this page.

8. Security and Breach Notification

We use reasonable security measures designed to protect personal data. If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected users as required by GDPR (including the 72-hour rule where applicable).

9. Complaints

You have the right to lodge a complaint with your local data protection authority in the EEA, UK, or Switzerland. We encourage you to contact us first so we can try to resolve your concern quickly.

GDPR requests
Need access or deletion?
Email us and we’ll help you exercise your rights.
This email address is being protected from spambots. You need JavaScript enabled to view it. Privacy Policy